Many of your visitors prefer to find answers about your brand online, instead of calling at your call center. Having a Portal will enable them this potential and at the same time reduce your support costs.
Using a Portal makes it much easier to manage and build relationships with your customers. Connect the portal to your CRM and share knowledge with your visitors in order to keep them active and engaged.
Through Portal, you create a library with all the information and tools related to your brand. So every time someone wants to learn something about you or make a purchase, they will move to your Portal.
Having a Portal makes your business more reliable. We live in a digital world and it makes sense to think that, if a business has an active Portal, then it is specialized in what it does.
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